Visibility Restriction of a preview record

MS17
Tera Contributor

Hi All,

 

on sc_task form, when i click on requested item reference field i icon, I need to make only few fields to be visible, so I created a sys_popup view on sc_req_item table, it is showing the required fields when i click on i icon. but this change is applied globally where we have requested item as reference, is it possible to make it apply only on sc_task

 

Thanks in advance.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

No mate sys pop up view will be global change.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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@Dr Atul G- LNG 

do we have any other approach to achieve this requirement?

Hi @MS17 

 

https://www.servicenow.com/community/developer-forum/sys-popup-view-for-a-specific-table/m-p/2656085

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@MS17 

I believe you can make it work only for sc_task form view

see this link and see if that works for you

How to customize fields displayed on the reference field pop up form using a sys_popup view. 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader