Visual Task Board is not visible in Application Navigator

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Marcin Kroszel
Kilo Guru

‎01-15-2020 04:00 AM

Hi Community,

after installing VTB plugin I can't see it in the Application Navigator.

Any ideas why this is happening or what I'm doing wrong?

I will appreciate any guidance.

find_real_file.pngfind_real_file.pngfind_real_file.png

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Alberto Consonn
ServiceNow Employee
ServiceNow Employee

‎01-15-2020 04:03 AM

Hi Ahlen,

type "sys_app_application.list" in the left navigator and then search for an application with the word "Visual" in the title? Do you see anything? If so, is it active? If it's false like in the image below, please change to Active true, refresh the page and try again with admin user.

find_real_file.png

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

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Marcin Kroszel
Kilo Guru
In response to Michael Jones -

‎01-15-2020 04:23 AM

Unfortunately, nothing has happened. 

I did that on DEV instance and I completed update_set if that is anyhow useful information.

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