Week Date Format Defect on Calendar Report Widget for Dashboard

[Eliexer Diaz]

Hi, I have a calendar report, and the week display tab shows the date in dd/mm format (is in yellow). But the system properties have the date format mm/dd/yyyy. Can someone help me to correct this defect, I can't find anything that helps.

[jMarshal]

I'm pretty sure the calendar-type report component is not editable (technically not a widget)...and there are separate properties available oob to customize/edit different aspects of the component. You can access these separate properties in a specific way...but they are also for specific things, none of which are what you're looking for: Reporting properties (servicenow.com) & Modifying and adding calendar report system properties (servicenow.com). However, this does glean to the idea that the report component is not looking at system properties (such as "default date/time display format") as these properties are managed separately. I'd recommend shunting this off to Now Support as an "Idea" (Ideas - Idea Portal (servicenow.com)) which could be included in a future release (either new, specific properties for the calendar-type report component or modify the behaviour so that it looks to the system properties for that info, natively) - or perhaps, they will consider this a bug/defect and streamline a fix/development.

[Eliexer Diaz]

Thanks for the feedback, I will try with Now Support

[Ravi Chandra_K]

Hello @Eliexer Diaz 

by default, the system displays the preferred date format from the user record.

refer the below article:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/time/reference....

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Ravi Chandra.

[Renee Yu1]

Thank you, @Ravi Chandra_K 

That was it.  I changed the date format in my user record and did the trick.  Now I just need to write a background script to do a bulk update and update my user transform map. 

Thanks,

Renee