Wait for the user to attach a file on Flow Designer

[mfhaciahmetoglu]

Hi all,

I have a flow that I set up in the flow designer. At the final stage of this flow, I need to check if the user has added an attachment to the RITM. And only after the user has attached a file (any file), then the flow ends. So, I need a procedure to check until the user attaches a file. 

I tried Look up the attachment and search with the sys_id, to see if there is an attachment. But then the flow does not wait for the user to attach a file but immediately stops because there is no attachment. 

Any ideas?

Thank you!

Best,

Firat

[Ankur Bawiskar · Accepted solution]

@mfhaciahmetoglu 

you can use loop using Do Until and check if file is present or not

Once present the loop will end on its own

Do the following until flow logic 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[mfhaciahmetoglu]

I checked it the problem with that is that you do a look up on the attachment but, of course, the user has not yet put any attachment, so look up does not return anything. 

[Ankur Bawiskar · Accepted solution]

@mfhaciahmetoglu 

you can use loop using Do Until and check if file is present or not

Once present the loop will end on its own

Do the following until flow logic 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[mfhaciahmetoglu]

Hi Ankur, 

Good suggestion indeed. I have already tried that but the problem is the following.

Then I will check the status of the look-up if it is success or not.

The problem is that the look up returns nothing and we have an error.

And the flow stops. 

It does not wait for that attachment to pop up.

Any suggestions?

Thanks!

Firat 

[mfhaciahmetoglu · Accepted solution]

Hi again, 

As is usual the case, what i miss was that check box:

If you check that then a Do until with a timer works just fine.