Walk-up Experience Best Practices... do's / dont's

robertsduca · ‎02-14-2019

Can anyone share any best practices, do's / dont's specifically related to customizing / extending the walk-up application? Above and beyond standard BPs and specific to Walk-up.

Specifically I am referring to as things relate to branding, possible page/widget changes, creating a new portal all-together (should we or edit oob) and cloning OOB pages, etc.

I see that it's very configurable but what is considered the 'red line' before we start risking compromising upgrades, etc

This is a great 'turn-key' app but it's unrealistic that any customer would typically want to use it 'as-is' to a certain extent and really brand it to align to their 'own' vision for a 'tech lounge' , etc experience.

Any advice before we embark would be if great assistance here.

Geoffrey2 · ‎02-20-2019

Not necessarily. You can override the CSS in the widget using the CSS in the Theme.

Open the Style Sheet [sp_css] called walkUpPortal

Add this CSS at the bottom

.v0ee8191653360300c6bfddeeff7b125a .walkup-queue-page-wrapper {
  background-image: none !important;
  background-color: cornflowerblue !important;
}

Results:

View solution in original post

robertsduca · ‎02-21-2019

Interesting... I always thought that the CSS at the widget level overrode the theme CSS... thanks much... I'll keep this in my back pocket... I actually made the logo background transparent and after that it looks actually quite nice overlay-ed on the black background .. I have a demo on Monday so we'll see where we go from there.. we all know how people get transfixed on colors... 🙂

thanks again!!

robertsduca · ‎02-21-2019

what version are you on? I don't see that style sheet in my London personal dev instance

robertsduca · ‎02-21-2019

inserting the css into the theme record itself also works btw... any concerns with doing it that way? I think that aligns to your original direction that it should not produce a skip on upgrade.

Sorry for all the piecemeal responses 🙂

Jackroo · ‎02-17-2023

Can you clarify a couple of things please.

You mention you can update the background using the css in the theme and then you provide an example of how to do it different way by updating the walkup css?

Also in your example is the number below the sys_id of your Portal, queue or something else?

.v0ee8191653360300c6bfddeeff7b125a
I am struggling to find any decent documentation on this and its still not clear what I need to change to update the background colour. Thanks in advance