Walk-up Reasons and variable timings

Mrityunjai1
Kilo Contributor

‎05-01-2023 05:48 PM

Is it possible to configure different reasons to join the queue and appointments for the same walkup location ?

 

Also how can I create variable timings slots depending om the reason for which appointment is being booked. 

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Marcus Roworth
Tera Contributor

‎08-29-2023 04:29 AM

This is an old thread. I can't answer the first query fully (you would most likely need to copy the walk-up widget to hide the choices you don't want to see per tab), but I can the 2nd. Yes. you can create variable timing slots depending on the reason for visit. Please see the following SN docs: https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/walk-up-experience/t...

 

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