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walkup- interaction record sow workspace enhancements

Not applicable
  • As a walk-up technician, when I login to Service Operation Workspace, and work on Walk-up Interaction record, I should see a related list of "User's Assets" which should be a list of assets owned by Opened for

     

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

To make this possible, you need to copy/and then edit the Record Information SNC. which is under the contextual side bar. This video will give you a path for the same:

 

https://www.youtube.com/watch?v=7TOdfHdpLUg

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Use ServiceNow UI Builder to modify the Record Information tab in the contextual sidebar