Want to add attachments for closed complete sctasts

[RAYAPPA Y]

I want to add attachments to closed complete sctasks, Currently, the attachment icon is not visible when the sctask is closed complete but it is visible to the admins. I want this functionality to be added to some users who are not admins. Can someone please help me with this.

[Kieran Anson]

This should be OOB. However someone may have implemented a client script to disable attachments onLoad. You can validate this by checking for client scripts than run onLoad for sc_task or task with the below code

 g_form.disableAttachments(); 

[Sid_Takali]

Hi @RAYAPPA Y https://www.servicenow.com/community/developer-forum/manage-attachment-button-visibility/m-p/2165600 

Regards,

Siddharam