washington issue on embedded field

chiranjeevi thi
Tera Contributor

Hi all,

 

I got an issue after upgraded to Washington on embedded field was showing scrolling now.

After Washington:

if double click on insert value then it showing like inside that field, we need to scroll down for editing.

chiranjeevithi_0-1727191957293.png

Before Washington:

if double click on insert value then it showing like overlap here.

chiranjeevithi_0-1727192779147.png

 

We don't want scrolling option we want that field before upgraded. Please help on this configuration.

6 REPLIES 6

Hemanth M1
Giga Sage
Giga Sage

Hi @chiranjeevi thi ,

 

Embedded list are used across the intance (ex: Creating a new field on the table old way), Open a ticket with ServiceNow to see if this is configurable hide it for specific emebedded list?

HemanthM1_0-1727197982666.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Hemanth M1 .

I didn't get any solution on High Ticket. Is there any solution? 

Hi @chiranjeevi thi ,

 

What did serviceNow say??, i don't think we should touch this, Even if you do so its a global change (Across the platform where you uuse  emebedded list)

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1  Still didn't get any solution on this from ServiceNow team.