Watch list

yuvasena · ‎06-04-2017

Hi ,

i have added two users in watch list using below script but these users are inactive it will showing in watch list still.

Please tell me, if users are inactive how to remove from watch list?

(function onBefore(current, previous)

{

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.query();

while(grpMembers.next())

{

if((current.assignment_group.getDisplayValue() == "Network Engineer") )

{

wL='Jacob Bourdon' + ","+'Shana Sessler' ;

current.watch_list = wL;

}

Sharique Azim · ‎06-12-2017

Hi Pavan,

Although, im not much in favor of using a BR, but then again if you want to complete it with a script then please use:

//code of sanjiv,modifed

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.addQuery('user.active',true);

var list=[];

grpMembers.query();

while(grpMembers.next())

{

if(current.assignment_group.getDisplayValue() == "Network Engineer") // the group you want only to work

{

list.push(grpMembers.getValue('user'));

}

current.watch_list=list; // outside the while

yuvasena · ‎06-14-2017

Hi sanjiv could you help me another query ?

incident table its not working. please if you know tell me.

yuvasena · ‎06-14-2017

Error showing like this : org.mozilla.javascript.NativeArray@dfaa31

Sharique Azim · ‎06-14-2017

The only reason is, you are directly accessing the array's object try converting it to string first.

var str= list.toString();

Use, str later.

yuvasena · ‎06-14-2017

I am adding this code still not working?

could you help me?

Sharique Azim · ‎06-14-2017

no, its var list[]; instead of var str=...

then convert to string var str= list.toString(); outside the while loop.

Then you can use current.watch_list=str;