Watch list

yuvasena · ‎06-04-2017

Hi ,

i have added two users in watch list using below script but these users are inactive it will showing in watch list still.

Please tell me, if users are inactive how to remove from watch list?

(function onBefore(current, previous)

{

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.query();

while(grpMembers.next())

{

if((current.assignment_group.getDisplayValue() == "Network Engineer") )

{

wL='Jacob Bourdon' + ","+'Shana Sessler' ;

current.watch_list = wL;

}

Sharique Azim · ‎06-12-2017

Hi Pavan,

Although, im not much in favor of using a BR, but then again if you want to complete it with a script then please use:

//code of sanjiv,modifed

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.addQuery('user.active',true);

var list=[];

grpMembers.query();

while(grpMembers.next())

{

if(current.assignment_group.getDisplayValue() == "Network Engineer") // the group you want only to work

{

list.push(grpMembers.getValue('user'));

}

current.watch_list=list; // outside the while

View solution in original post

yuvasena · ‎06-14-2017

I have added this code but not working.any body help on this please?

Tabel: Incident

when:befor

insert:yes

advanced:

(function onBefore(current, previous)

{

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.addQuery('user.active',true);

var str=list.toString();

grpMembers.query();

while(grpMembers.next())

{

if((current.assignment_group.getDisplayValue() == "CAB Approval"))

{

str.push(grpMembers.getValue('user'));

}

}current.watch_list=str;

})(current, previous);