Watchlist displaying sys_id

[Community Alums]

Since after the upgrade to Xanadu the watchlist has not been display properly 

See the attachement: 

[Sandeep Rajput]

@Community Alums I couldn't find any known issue related to the watchlist field post Xanadu upgrade. Could you please review the skipped changes related Requested Item module on your instance. Probably some customisation broke after upgrade on your instance. 

[Ankur Bawiskar]

@Community Alums 

It doesn't look to be a upgrade issue.

Did you check the sys_id in sys_user and check if name field is empty in it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

The name field is not empty.

[Ankur Bawiskar]

@Community Alums 

is this happening only for 1 record and all users?

what value is present in the XML of that record?

If my response helped please mark it correct and close the thread so that it benefits future readers.