we are unable to find undeliverable mail in outbound email address records

[Siva_Prasad]

we are unable to find the record in outbound email address records , we have checked email logs as well but couldn't find anything. @Ankur Bawiskar  @Dr Atul - LNG , could you please provide any solution for this?

[Ankur Bawiskar]

@Siva_Prasad 

what's your exact issue?

[Siva_Prasad]

we got one email undeliverable, but we could not find it in outbound email records.

[Tanushree Maiti]

Hi @Siva_Prasad 

Check this KB : KB0521382 Troubleshooting Outbound Email  to troubleshoot any kind of issues on Outbound email.