We got error "Change model 'Emergency1' prevented state transition from New to Authorize.& Error MessageInvalid update" when i have save change record.

Amol12 · ‎06-03-2021

i have created one custom change model"Emergency1".

Please help me how to reslove this issue.

i have also attached scrrenshot.

Thanks,

Amol

Prasad Pagar · ‎06-03-2021

Hi Amol,

There is some Business rule running on Change request table which is stopping this.

Please check your business rules.

Hint - you can go to change request table BR and search for script contains '

prevented state transition from'

Thank you
Prasad

View solution in original post

NMiel · ‎08-23-2022

Hi AnttiP,

It sounds like you need to add a condition to the Workflow properties, Model is empty , which is what I had to do. I hope this helps.