In Virtual Agent need to remove the chat "What's your issue or request?.." being seen after Greeting
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-03-2025 06:33 AM
Here we have modified the First greeting and Show me everything has been replaced by Frequently Asked Questions but this second blurb which currently contains, "Help me understand your Request/Issue" was like below earlier
"What's your issue or request? Or take a look at what I can help with."
However, I need to completely remove the second Chat blurb "Help me understand your Request/Issue". Can anyone help me understand how this can be done
0 REPLIES 0