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What all activities are recorded in update set

Mr_Blue
Tera Expert

Hello Guys,

What all activities are recorded in update set ? " Are user creation & group creation recorded in Update set ". ?

Can you please list me down the activities which are recorded in update set

 

Thank you in advance

1 ACCEPTED SOLUTION

AbhishekGardade
Tera Sage

Hello Bright:

What is an update set?

An update set is a group of customizations that can be moved from one instance to another. This feature allows administrators to group a series of changes into a named set and then move them as a unit to other instances. Update sets allow customizations to be developed in a development instance, moved to a test instance, and then applied to a production instance.

In short, update sets "record" your development efforts in ServiceNow so that you can move them from Development to Production.

When do update sets track your customization?

  • Where the table has an update_synch dictionary attribute.
  • Where there is a special handler to track changes to multiple tables.
  • Where the administrator has not specifically excluded a field from updates.

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email

I hope that helps.

For best information, refer here...

Get started with update sets

System update sets

Documentation | ServiceNow Developers

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade

View solution in original post

5 REPLIES 5

AbhishekGardade
Tera Sage

Hello Bright:

What is an update set?

An update set is a group of customizations that can be moved from one instance to another. This feature allows administrators to group a series of changes into a named set and then move them as a unit to other instances. Update sets allow customizations to be developed in a development instance, moved to a test instance, and then applied to a production instance.

In short, update sets "record" your development efforts in ServiceNow so that you can move them from Development to Production.

When do update sets track your customization?

  • Where the table has an update_synch dictionary attribute.
  • Where there is a special handler to track changes to multiple tables.
  • Where the administrator has not specifically excluded a field from updates.

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email

I hope that helps.

For best information, refer here...

Get started with update sets

System update sets

Documentation | ServiceNow Developers

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade