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‎02-24-2020 05:14 AM
We were able to start discovery on 3 subnets and after doing so, we got several Next Hop Routing Rule CI's in our CMDB. The name is (empty) so I am curious what these are used for? Here is the data:
Dest IP network: 0.0.0.0/24
Next hop IP address: 10.x.x.1 (removed full IP address)
Type: None
Exit Interface Rule: 10.x.x.0/24 (removed full IP address but the 2nd and 3rd set match next hop)
Configuration Item: Server-Name (Windows Server)
This is just one example, but we have 150 of these entries.
Note:
The MID server is on a different network, so the router we used to get discovery setup has an SNMP string entered, but its unique to that router. They wanted a string they could disable if discovery causes issues on the network and they can disable that string and not a string used for all the devices. Thus we are not discovering network devices in this first pass. We did this as discovering one router added almost 1000 CI's.
Solved! Go to Solution.
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‎02-24-2020 05:18 AM
Hi there,
Please refer the below links, might help you.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0748298
Thanks,
Mohit Kaushik
Mohit Kaushik
ServiceNow MVP (2023-2025)
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‎02-24-2020 05:18 AM
Hi there,
Please refer the below links, might help you.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0748298
Thanks,
Mohit Kaushik
Mohit Kaushik
ServiceNow MVP (2023-2025)
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‎03-02-2020 11:15 PM
Hi Royal,
I am glad my answer worked for you can you please mark it as helpful also.
Thanks,
Mohit Kaushik
Mohit Kaushik
ServiceNow MVP (2023-2025)