What are the best approaches on moving update set ?

[manmathpanda]

Dear Developers,

After completion of work , i want to move my update sets from one instance to another.

As our organisation is domain separated, in this case what to do

As of me, i am thinking to do as below, please correct me if i am wrong.

1> Will take the backup of update set as complete.

2> As it is domain separated, i will keep my domain , update set -- global , application - global.

3> i will goto retrieve update set and will upload these update sets here.

My question here is 

1> If i have more than 1 update sets i.e let's say 3-4 updates sets, then i will move all the update sets or i will merge it?

2> while moving update set, what will be my update set , shall i change it to default(global)?

3> what about domain , shall i keep it global or my domain in which i am working.

4> is this the best practice to move from development instance to production instance. 

As my UAT instance is upgraded to latest version and development and production are in same version?

So in this case what i will do?

Please suggest me ?

Regards,

Manmath

[Venkatasubraman]

Hi,

There are multiple ways of pushing the update set. If the update sets are not dependent on each other then you can move them in any order. if there is a dependency you should move it sequential order or merge the update set.

More info on merge update sets here.

http://wiki.servicenow.com/index.php?title=Using_Update_Sets

Best practice is to merge the update sets if it has dependency and move the updates to UAT and then to PROD. Since UAT is of higher version you would not be able to push the updates from UAT to PROD. Once the test is successful deploy the updates from DEV to PROD.

Regards,

Venkat

[manmathpanda]

Hi Venkat,

My questin here is while moving update set , lets say dev to prod,

as our instance is domain separated, which domain i will select while moving update sets, whether it is gloabl domain or which domain i am working.

2> what will be the update set i will select there , global .

Regards,

Manmath

[Venkatasubraman]

Hi Manmath,

If you want to commit update set on your target instance you have to switch to global domain first

The below link contains the step by step process to be carried out for domain separated instances. I hope this would be helpful for you to proceed.

https://community.servicenow.com/community?id=community_question&sys_id=dce1dbaddbdcdbc01dcaf3231f96...

Regards,
Venkat