Hi @thulasikavya ,
Here's a comprehensive approach that combines the best resources and learning methods:
1. Official ServiceNow Learning Platform (NowLearning):
- Highly Recommended: This is the primary resource for in-depth, official ServiceNow training. It offers a structured curriculum with courses for all experience levels, from foundational concepts to advanced functionalities.
- Start Here: Enroll in the "Fundamentals of ServiceNow" course to establish a solid understanding of the platform's core features and functionalities.
- Explore Tracks: Based on your career goals, delve deeper into specific tracks like System Administration, Application Development, or IT Service Management (ITSM).
- Access NowLearning: NowLearning platform: https://learning.servicenow.com/
2. ServiceNow Documentation:
- Extensive Knowledge Base: ServiceNow provides a comprehensive documentation portal that covers every aspect of the platform, from configuration guides to best practices.
- Targeted Learning: Search for specific functionalities you're interested in learning about, and use the documentation to gain a deeper understanding.
- Valuable Resource: Even after you gain experience, the documentation will remain a valuable reference throughout your ServiceNow journey.
3. YouTube Channels:
- Visual Learning: Supplement your learning with video tutorials on YouTube. Here are a few credible channels to get you started:
- Choose Wisely: While YouTube can be a great resource, be selective with the channels you follow. Look for channels with positive reviews and a focus on accurate information.
Additional Tips:
- Hands-on Practice: Set up a developer instance (https://developer.servicenow.com/) to experiment and practice what you learn in a safe, sandboxed environment. This is crucial for solidifying your knowledge and building practical skills.
- Community Engagement: Join the ServiceNow Community https://www.servicenow.com/community/ to connect with other learners and professionals. Ask questions, share experiences, and stay updated on the latest ServiceNow developments.
- Certification: Consider pursuing ServiceNow certifications to validate your skills and enhance your career prospects. The Now Learning platform offers a variety of certifications for different roles.
Remember: Consistent learning and practice are key to mastering ServiceNow. By combining these resources with dedication and a hands-on approach, you'll be well on your way to a rewarding career in this dynamic field.
Getting Started with a ServiceNow Career:
In addition to the above, I recommend checking out this resource from the ServiceNow Community on "Where Do I Start My ServiceNow Career?": https://www.servicenow.com/lpwbr/getting-started-the-basics-of-navigating-and-using-servicenow.html This can provide valuable insights and guidance as you embark on your ServiceNow journey.
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Thanks,
Astik
