What are the URL patterns for Servicenow KB articles?
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07-20-2023 03:35 AM
Following are few URL patterns , I want to know if there are other patterns which could be used.
"/sp.id=kb_article_view&sys_kb_id=(?<itemId>[a-f0-9]+)"
"/kb_view.do.sys_kb_id=(?<itemId>[a-f0-9]+)"
"/sp.id=kb_article&sys_id=(?<itemId>[a-f0-9]+)"
Is there any other way to call article other than sys_KB_id and sys_id ?
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07-20-2023 06:23 AM
Hi there,
The URL patterns you provided are common ways to access knowledge base articles in ServiceNow using the sys_kb_id or sys_id parameters but it can be further customised.
Please mark this response as correct and/or helpful if it assisted you with your question.
Regards,
Tushar