What are the URL patterns for Servicenow KB articles?

RoliTripa
Giga Expert

 

Following are few URL patterns , I want to know if there are other patterns which could be used. 

 

"/sp.id=kb_article_view&sys_kb_id=(?<itemId>[a-f0-9]+)" 

 

 "/kb_view.do.sys_kb_id=(?<itemId>[a-f0-9]+)" 

 

 "/sp.id=kb_article&sys_id=(?<itemId>[a-f0-9]+)" 

 

Is there any other way to call article other than sys_KB_id and sys_id ?

1 REPLY 1

Tushar
Kilo Sage
Kilo Sage

Hi there,

 

The URL patterns you provided are common ways to access knowledge base articles in ServiceNow using the sys_kb_id or sys_id parameters but it can be further customised.

 

Please mark this response as correct and/or helpful if it assisted you with your question.

Regards,
Tushar