What caused the difference between the instances

Madhan27
Mega Guru

Hi community,

 

I see there is difference in UI between my developer and Test instance, Can some one help me what caused the difference between and how we can debug it?

 

Developer instance

Madhan27_2-1710854882994.png

 

 

Stats.do :

Madhan27_3-1710852712238.png

 

 

Test Instance

Madhan27_0-1710854797862.png

 

After checking the Auto number the below fields are populating as shown below.

Madhan27_1-1710854837072.png

 

Madhan27_4-1710852778493.png

 

TIA

1 ACCEPTED SOLUTION

Madhan27
Mega Guru

It's a manual configuration, Not the issue with the instance. We can check the difference in the sys_db_object table and find the table where we have the issue and and change the value in the Auto_number field to retain the changes. 

 

Madhan27_0-1711721494991.png

 

View solution in original post

15 REPLIES 15

Hi @Madhan27 

 

Interesting learning

 

I tested this in my PDI and i think it is expected behaviour

If you open the custom table, where SN allow you to set the Auto number , as it is custom and no auto number exits earlier

 

When you open OOTB table, the auto number is already assigned by system / SN OOTB , so SN hide that field.

 

This is my findings. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Both are custom tables only @Dr Atul G- LNG , One which I created in DEV instance and moved the table to TEst instance wit the help of update sets, So both will be the same custom tables right

This one is OOTB

 

AGLearnNGrow_0-1710857903089.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Madhan27_0-1710859641217.png

That's custom table only, Label is not mentioned with U_ @Dr Atul G- LNG 

hmm,, very wired...  , so now issue is with why 2 different interfaces for same table in 2 Instance right?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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