What does Catalog Item Removed mean?

[Ronn Allen Tuma]

Hello everyone,

I built a flow where a Repeat trigger is used to trigger the automatic creation of a REQ. The flow runs but when viewing the REQ the RITM shows that the stage is Catalog Item Removed. Can this be configured to not show the stage?

Flow:

[Mike_R · Accepted solution]

This is not the best way to submit requests through a flow. You should never manually create requests and ritms.

You should be using the Submit Catalog Item Request action

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/refer...