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What does the Discuss button do?

Joshua Comeau
Kilo Sage

JoshuaComeau_0-1694538932655.png

 

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @Joshua Comeau 

 

Discuss button is newly added as part of Utah release. It work to start a chat with user with in ServiceNow. It is SN internal chat messenger. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

Agree, I noticed this 2 days back during my training. It seems a bug or some settings need to do.

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

11 REPLIES 11

Sorry mate, no idea. It is something new and need to explore more. Raise a HI case. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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VinothiniA
Tera Contributor

Hi,

I have requirement to hide Private Discussion from Side Bar discussion form. Any idea how to do this?

 

Thanks,