- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 06:33 AM
If I have an open RITM tied to a flow in flow designer, and a change is made to the flow before the RITM is closed, will the RITM follow the logic of the updated flow, or will it follow the logic of the flow at the moment the RITM was generated?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 11:59 AM
"it follow the logic of the flow at the moment the RITM was generated". This is the right statement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 08:35 AM
Hi @cwolfe01
Any changes made in flow will come into exitance or work only for new Requests. In this case, nothing will happened , as flow is already attached to RITM.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 11:59 AM
"it follow the logic of the flow at the moment the RITM was generated". This is the right statement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-07-2023 12:43 PM
Would this be the same case for a flow that triggers on the incident table?