What is best practice when cleaning up update sets?

Bill_Ymr_61
Mega Guru

We have been piling up our update sets since we went live 6 years ago.  We are considering cleaning them up, and would like to find out the best practice for update set maintenance.

1 REPLY 1

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Bill_Ymr_61 

Greetings!

If they are empty updatesets, then you can go ahead and delete them.

But non empty update sets, 

ServiceNow strongly recommends that you do not delete sys_update_xml entries, because this action:

Does not undo the updates.

Removes any record of who applied the customizations.

Removes the sys_update_xml entries associated with the update set, so customizations are overwritten when the instance is upgraded.

you can also consider moving the Changes to default updateset and emptying the updateset before deleting them

refer:

https://docs.servicenow.com/en-US/bundle/utah-application-development/page/build/system-update-sets/...

https://www.servicenow.com/community/now-platform-articles/update-sets-things-i-wish-i-knew/ta-p/232...

Please mark the answer as correct solution and helpful if helped.

 

Kind Regards,

Ravi chandra