What is difference between Record producer and Service Catalog?

[Vishnu533]

Hi team,

What is difference between Record producer and Service Catalog ,explain with Examples?

[Josh Cooper]

You may be thinking of an Order Guide

[Chuck Tomasi]

Just to clarify terms...

The service catalog is a collection of request forms presented as Catalog Items, Record Prodcures, Content Items, Order Guides, etc.

A record producer is a nice front end you can include in your Service Catalog to create records. Ask user friendly questions instead of using field labels on a standard form.

A Catalog Item is a request entry form that utilizes the cart format to associate a parent request to one or more child request items.

Introduction to Service Catalog - ServiceNow Wiki

[Deepa Srivastav]

I think you would have got your ans by now but just a simple diff : record producer has table associated with it but a service catalog doesn't have..

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