What is fulfilment automation level in Catalog Item means?

[Gayathree Seeth]

Could anyone please explain what does the Fulfilment automation level in the catalog item means?

It shows Unspecified, Manual, Automated and semi automated.

What does this actually mean. Could Any one explain please.

[SAI VENKATESH]

Hi 

You can check on the below Link:

https://www.servicenow.com/community/itsm-forum/what-is-the-use-of-fulfillment-automation-level-on-the-catalog/td-p/728645

Regards

Sai Venkatesh