what is GlideController()

[emyrold]

I found that GlideController() is a packages call replacement -> Packages Call Replacement Script Objects - ServiceNow Wiki

However, I cannot seem to find much on what it is used for.

In the OOB inbound email action "Update Approval Request" around line 50 there is this block of code:

current.comments = "reply from: " + email.from + "\n\n" + email.body_text;
var controller = new GlideController();
controller.putGlobal("approvalSource", "email");
current.update();
controller.removeGlobal("approvalSource");

In this script I cannot see where "approvalSource" is coming from?  

Thanks,

-e

[michelhanna]

Hi Erik,

The answer by tltoulson in this thread may give you an idea of GlideController which has access to the evaluateString function and another function called putGlobal, which puts a variable on the global context.

But I couldn't find any wiki or doc for GlideController.

Hope this helps.

Thanks,

Michel