What is ServiceWatch in Discovery Source?

[BoHyun Jung]

If the value of Data source is ServiceNow, I know it has been updated to Discovery.

What is ServiceWatch in Discovery Source?

[Prathamesh G]

Hello @BoHyun Jung,

It is comes under the Service Mapping. Please refer to the below PDF for more details:

https://www.servicenow.com/content/dam/servicenow/other-documents/sb-service-mapping-solutions-brief...

If the above solution resolve your issue, Please marked the solution as 'Accepted Solution' and also marked it as 'Helpful'.

Thank You!

Prathamesh.

[BoHyun Jung]

@Prathamesh G 

What is the difference between ServiceWatch and Service Mapping?

[Prathamesh G]

Hello @BoHyun Jung,

Please refer to the below blog for further information:

https://www.alcortech.com/5-reasons-to-service-map-with-servicenow-servicewatch-with-the-alcor-advan...

If the above solution resolve your issue, Please marked the solution as 'Accepted Solution' and also marked it as 'Helpful'.

Thank You!

Prathamesh.

[BoHyun Jung]

@Prathamesh G 

Does it mean that if I discover with Service Mapping, the value of the Discovery Source becomes ServiceWatch?