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07-25-2024 05:59 AM - edited 07-25-2024 06:01 AM
Go to the Experts
I am not sure what the difference is between a Dashboard and a workspace.
We already do things like making a list of requests assigned to us in the Dashboard.
Can I do more in a Workspace?
Please let me know the difference in use and the advantages of each.
Best regards.
Solved! Go to Solution.
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07-25-2024 06:12 AM
Hi @M_Tomy
Dashboards: Primarily for data visualization and performance tracking. They offer a high-level overview and are useful for monitoring and reporting purposes.
Workspaces: Provide a comprehensive, interactive environment for managing tasks and workflows. They are tailored for specific roles and support a wide range of activities directly within the interface. They offer a comprehensive interface for users to manage their daily tasks and workflows.
If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.
Best Regards,
Krushna Birla
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07-25-2024 07:28 AM
Hi @M_Tomy
Workspace: The Workspace in ServiceNow is a modern, intuitive interface that provides teams a better way to work by bringing together task management, collaboration, and content tools. The workspace is especially useful for project managers, program managers, and portfolio managers to manage, collaborate, and track their projects, programs, and portfolios.
Dashboards: Dashboards in ServiceNow provide a customizable view of key metrics and information in real-time. Dashboards use reports, widgets, and other visual elements to display data in a comprehensive and easy-to-understand format. Dashboards are used by project managers, program managers, portfolio managers, and executives to track the progress of projects, programs, and portfolios, manage resources, assess risks and issues, and make informed decisions.
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."
Thanks!
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9 hours ago
Workspace brings together task management, collaboration tools, and content to provide an all in-one place for users to complete their day-to-day work.
Dashboard is used for monitoring progress, tracking performance, and presenting data to stakeholders for decision-making.
