What is the difference between is empty and is empty object and is (empty) filters ? what are the best practices for filters?

Subramanyam V
Giga Expert

What is the difference between is empty and is empty object and is (empty) filters ?

what are the best practices for filters?

I have tried to created a report where the I am trying to see any empty, null value against few fields 

 

1 ACCEPTED SOLUTION

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

the Operator "is empty" refer to the value NULL of the field i.e. short description has NULL value

the Operator "is empty string" refer to the value EMPTY of the field i.e. short description has EMPTY value (" ")

For any other information, refer to the documentation below:

Operators available for filters and queries

Hope this will clarify your doubt.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

 

View solution in original post

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

the Operator "is empty" refer to the value NULL of the field i.e. short description has NULL value

the Operator "is empty string" refer to the value EMPTY of the field i.e. short description has EMPTY value (" ")

For any other information, refer to the documentation below:

Operators available for filters and queries

Hope this will clarify your doubt.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

 

Any update on this?

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Thank you

Cheers
Alberto