What is the difference between variable set and multi row variable set?

Praveena8
Kilo Explorer

‎09-09-2020 05:19 AM

Difference between those two?

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Willem
Giga Sage
Giga Sage

‎09-09-2020 05:28 AM

Multi Row Variable Set is a Type of Variable set.

You have 2 types:

  • Single-row variable set
  • Multi-row variable set

 

Single-row variable set

Use a single-row variable set to capture data from variables that are grouped together, while submitting a catalog item request for a single entity.


Multi-row variable set

Use a multi-row variable set to capture variable data in a grid layout while submitting a catalog item request for a group of entities. For example, for HR during the reorganization of employees, a single record producer should be able to capture the relevant information such as the department and manager for a group of employees. Also, when you request a catalog item to order virtual machines and servers, configuration options should be captured as a single request. In this case, a requester can define multiple hardware units as rows and their configuration options as columns of a multi-row variable set.

 

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...

Gaurav Shirsat
Mega Sage

‎09-09-2020 05:28 AM

would like to add one pointg to dhananjay

The Most Promising and Highlighted thing is MRVS Gives you Grid View.

Please check below videos.

https://www.youtube.com/watch?v=SxNcI7-8eaw

https://www.youtube.com/watch?v=vxphYTPpfYs

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

 

Willem
Giga Sage
Giga Sage

‎09-18-2020 03:19 PM

Hi Praveena,

Hope you are doing well.

Is your question resolved? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,

Willem

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