What is the minimum user role required for an user to create/edit incident template?

[suvro]

Hi,

What is the minimum user role required for an user to create/edit incident template?

I do not want to give the user ITIL role. What is the minimum role that can be given to a user so that he can create/edit incident template.

Thanks and Regards,

Chandra

[Deepa Srivastav]

You can give template_editor for this..

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

template_editor	Can edit or modify templates. Included in the itil role in the base system.
template_editor_global	Can create templates for global use.
template_editor_group	Can create templates for groups.

[Inactive_Us1474]

Hi,

Below Link may be helpful

Base System Roles - ServiceNow Wiki

Thanks

Hit Like/helpful/Correct, if applicable.

[Ajai S Nair]

Refer the link below for Base System roles in ServiceNow:

Base System Roles - ServiceNow Wiki

[bjhughey164]

Although granted this role, I'm not seeing a lot of the slush bucket items like I do as the admin role.

Things like Close Codes and Close notes etc.

Is this something that can be edited?