What is the process to backup a clone in Instance clone , please provide me some information
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‎06-27-2023 07:25 AM
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‎06-27-2023 07:50 AM
I'm pretty sure they changed the clone behaviour to only use backups now -- so they don't give the option to go live or backup now...as it's always from backup. See step 4 of the clone process described here: System clone (servicenow.com)
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‎06-27-2023 07:54 AM
Hello sir , so i want to know from where we can use or see the backup option while cloning the data from one instance to another instance
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‎06-27-2023 08:01 AM
I don't believe you can. ServiceNow has changed their backup and retention policy. They have changed it such that they do nightly backups for you (and clones come from the latest backup, always)...removing the client's on-demand access to backup scheduling for any/all instances.
Backup Request for Servicenow instance including Production - Support and Troubleshooting