What is the Syntax to call to email notifications in business rules?

[Shikha puri]

What is the Syntax to call to email notifications in business rules?

[eumak · Accepted solution]

Hello @Shikha puri ,

While triggering the BR, You can use below line of code - 

gs.eventQueue('event.name', GlideRecord, parm1, parm2); // standard
gs.eventQueue('Event_Name', current, gs.getUserID(), gs.getUserName());

If my it helps please mark it helpful.

Cheers..!
Happy Learning 🙂
Tushar

[Imran Ahmad1]

Hii @Shikha puri,

could you tell me your business requirement because I am not getting the question.

Regards,

Imran Ahmad

Mark Helpful below:-

[Sourabh26]

Hi,

There is no predefined flow/syntax to call email notifications from BR.

If you wanna trigger any notification from Business rules then you need to do below steps -

1. Create an event in Event Registery (ex. group.approval.for.incident) Specify the table name - Incident

2. Now Call this event from your BR gs.eventQueue('Event Name', Gilde Record, parameter 1, parameter 2); For example - gs.eventQueue('group.approval.for.incident', current, 'parameter 1', 'parameter 2'); specify any parameters if you wanna pass to your email.

3. Now on notification in When to Run condition select on Event Fired and choose your event name. Your emil will be triggered whenever your BR will run.

Mark this as Helpful/Correct, if Applicable.

Regards,

Sourabh