What property causes a lot of users to be taken to the same page when logging onto ServiceNow?

[matthew_hughes]

In ServiceNow on one of our instances, what we have noticed that it takes a lot of the users to the Service Operations Workspace and the URL defaults to:

However, this is causing problems for test accounts that we create as part of AutomatePro because SOW doesn't have tabs in records and this causes out tests in AutomatePro to fail.

So I was just wondering if there is a System Property that I can update that will cause the landing page to be updated to the Platform Analytics Workspace when a user logs into ServiceNow.

[Ankur Bawiskar]

@matthew_hughes 

those rules define any logged in user satisfying the user criteria see the URL on login

did you try disabling and see?

[matthew_hughes]

@Ankur Bawiskar  I did find a data management deletion job that could be causing the issue:

[Ankur Bawiskar]

@matthew_hughes 

I don't think it has anything to do with the login page

[matthew_hughes]

@Ankur Bawiskar I saw that because the job was running on the same date that we first started seeing the issue

[Ankur Bawiskar]

@matthew_hughes 

Did you disable 1 by 1 those homepage destination rule?

Did you find the correct rule which is running for your users based on the matching user criteria?