What property causes a lot of users to be taken to the same page when logging onto ServiceNow?

matthew_hughes
Kilo Sage

Friday

In ServiceNow on one of our instances, what we have noticed that it takes a lot of the users to the Service Operations Workspace and the URL defaults to:

matthew_hughes_0-1793971082155.png

matthew_hughes_1-1793971104923.png

 

However, this is causing problems for test accounts that we create as part of AutomatePro because SOW doesn't have tabs in records and this causes out tests in AutomatePro to fail.

 

So I was just wondering if there is a System Property that I can update that will cause the landing page to be updated to the Platform Analytics Workspace when a user logs into ServiceNow.

 

 

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matthew_hughes
Kilo Sage
In response to Ankur Bawiskar

10 hours ago

Hi @Ankur Bawiskar We're still looking into it. They were there before the issue, but I'm not too sure what would cause it to stop working as the issue doesn't occur in the other environments

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