What should I do to make a continuing generated ID number?

MinhBB1
Kilo Contributor

Hi everyone,

When I created the table, in tab Controls I checked auto-number box. 

find_real_file.png

Then I created a form then add to a module named "Register" . In ServiceNow window, I did regist . In the ID box, the ID number automatically generated. 

find_real_file.png

But I have a trouble which is the ID number is not continuing generated. 

I was like 1, 3, 5...etc

find_real_file.png

 

 

I read the below link and flowed the instructor (except part : glide.itil.assign.number.on.insert I didn't understand so I passed it. 

I just checked Assign a task number only upon insert to Yes )

https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/field-administration/task/t_PreventNumberingGaps.html

In this case, the number was continuing generated.

But I have another trouble which is the ID box did not show anything. 

find_real_file.png

 

 

When I submitted, in the table, the ID number was shown.

My question is : 

What should I do so that the ID box automatically generated continuing ID numbers ? 

1 ACCEPTED SOLUTION

go to the fields default value and the below

find_real_file.png

Regards
Harish

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8 REPLIES 8

MinhBB1
Kilo Contributor

Thank you for your help. I fixed my problem. 🙂

glad it got solved 🙂

Regards
Harish

could you please mark the appropriate answer as correct so that it will come under solved questions

Regards
Harish

I marked as correct answer. Thank you again. 

Have a nice day.