What triggered this message?

[Jessica28]

Hello,

The following message appeared when a standard change request was created. Could someone please advise me on how to trace what caused this message to appear?  Thank you

[Pratiksha]

Looks like on-load client script.. 

[Sandeep Rajput]

@Jessica28 The message could come from an onLoad client script on the change request form or a UI Policy script which runs on the change_request form.

[Community Alums · Accepted solution]

Hi @Jessica28

This message is coming from Business Rule name - Apply standard change template(sys_id 54a5d058eb2312002a7a666cd206fe9c) 

Here's link 

https://<yourInstance>.service-now.com/sys_script.do?sys_id=54a5d058eb2312002a7a666cd206fe9c

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak