What type of log is this?

Jessica28
Tera Guru

Hello,

The blow screenshot is from ritm. Please let me know what type of log is this and how to perform a search for specific text in the log.  Thanks

 

Jessica28_0-1713996215440.png

 

 

 

7 REPLIES 7

Brian Lancaster
Tera Sage

That is the Activity filter on the RITM. It has data from multiple tables so I guess it would be based on what field you specific text you want to search for comes from. Example is the text you want to search for most likely in comments or work notes, or are you looking for specific attachment names.

Hello @Brian Lancaster 

Thank you for responding. For example, if I wanted to search for a Pacific attachment named "announcment.pdf", how would I go about doing so?

Hi @Jessica28 

You can look for sys_attachment table & then search for table that has table name & table sys_id corresponding to sys_id for record.

Refer below screenshot 

SiddharamTakali_0-1714019326485.png

 

Regards

Siddharam

 

It would be the sys_attachment table. If you wanted to lets say look for text that was in comments or work notes you would search the sys_journal_field. These tables are based on the sys_id of the records so you won't see anything like the incident number. You would have to take the sys_id and then search the the table associated with that sys_id.