When an incident is added as a child, regardless of the state, it will revert to new on add.

[gautamvarma]

Hi All,

When an incident is added as a child, regardless of the state, it will revert to new on add. as mentioned pls let me know how can we fix this.

Thanks

[J Siva]

Please share the screen shots of the activity section from both the incidents.

[gautamvarma]

Firstly thanks for your time @J Siva 

I can`t as its prod.  I am creating child incident to parent incident and after child is created. the parent is changing to inprogress to new