When change request closed then related problem ticket should close automatically.

[User712413]

I used below script but it is throwing errors. could you please make it correct.

// Business Rule: Close associated problem when change request is closed

// Table: Change Request [change_request]

// Condition : State changes to Closed

// When: After update

            var problemGR = new GlideRecord('problem');

            if (problemGR.get(current.sys_id)) {

                problem.state = 3; // Set problem state to "Closed"

                problem.update();

            }

[Neeraj31]

Hello, 

Inside if condition you have used "problem" variable instead of "problemGR". Please replace it and try.

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