when description is empty abort the action on incident form.

[Sagar_pawar]

Hello All,

I want to check current description is empty or not if its empty is want to abort action .

Thank You.

(function executeRule(current, previous /*null when async*/) {

current.addNullQuery(current.getValue('description'));
current.query();
if(current.next())
{
current.setAbortAction('true');
gs.addInfoMessage(current.number+" description Empty");

}
else{
gs.addInfoMessage("u can submit record");
}

})(current, previous);

[Hardik2109]

Hi @Sagar_pawar ,

Please refer the below link: 
https://www.servicenow.com/community/developer-forum/abort-ui-action-if-field-is-empty/m-p/1562793

Thanks

[KrishnaMohan]

Hi @Sagar_pawar ,

1)In your code there is a mistake current.setAbortAction('true').you mentioned true in string('true') but it should boolean(true) i.e current.setAbortAction(true);

Also you can abort action without using advanced script, please find below steps

1)use filter condition i.e description is empty 

2) on action section, make active true  add message field and abort action field

If this helps, please mark this as correct/helpful.

Thanks,

Krishnamohan

[Sagar_pawar]

Hello, @KrishnaMohan I know how to achieve this functionality using configuration but I want to achieve the same function using customization by using addNullQuery and addNotNullQuery().

Thank You.

[KrishnaMohan]

Hello @Sagar_pawar ,

1)In your code there is a mistake current.setAbortAction('true').you mentioned true in string('true') but it should boolean(true) i.e current.setAbortAction(true);

2) please refer the below link 

https://www.servicenow.com/community/developer-forum/null/td-p/2444301

2)In above thread second solution is optional.

If this helps, please mark this as correct/helpful.

Thanks,

Krishnamohan