I have searched for a catalog item and clicked on enter. It shows the maintain item record instead of the catalog item. I have attached a screenshot for reference. Can any one help me out to restrict this.
Hi @kiran115,
Can you expand a little please...
Where are you searching from? Portal? Which Portal, esc for example? Native view (back-end and non-portal) Global search?
Using a OOB (Out Of Box) instance, if I search for 'Adobe Acrobat Pro' which is a Catalog Item, and I have also created a request using this Item, from a Global search I see results of different types including:
- Tasks, Knowledge and Catalog Items. (See below)
To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.
Thanks, Robbie
