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01-14-2025 01:08 AM
Hi I followed the instructions in Enable Employee Center in Microsoft Teams! (Part1 of 2). Have the account as admin for MS and Servicenow for integration. Download plugin Microsoft Integration core. Installed MS Teams in Azure Apps. Authorize Notification and SSO. Downloaded the manifest. Removed the bot since our requirement is just the employee portal to appear in the tab. So the problem is it is redirecting to /eesp portal instead of /esc. Am I missing a setting? We also have Employee Center.
Here is our manifest.
{
"$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.19/MicrosoftTeams.schema.json",
"version": "7.1.6",
"manifestVersion": "1.19",
"id": "16b513c6-2654-49ac-be44-433542581c0a",
"name": {
"short": "My Hub",
"full": ""
},
"developer": {
"name": "ME",
"mpnId": "",
"websiteUrl": "https://ourinstance.service-now.com/navpage.do",
"privacyUrl": "https://www.ourinstance.com/en/privacy",
"termsOfUseUrl": "https://www.ourinstance.com/en/termsofuse"
},
"description": {
"short": "ServiceNow App URL",
"full": "ServiceNow App URL"
},
"icons": {
"outline": "outline.png",
"color": "color.png"
},
"accentColor": "#FFFFFF",
"staticTabs": [
{
"entityId": "com.snc.sn_now_ms_teams.tab",
"name": "Employee Center",
"contentUrl": "https://teamsproxy.service-now.com/sn_now_azure_proxy_login.do?tenant={tid}&userPrincipalName={upn}",
"websiteUrl": "https://ourinstance.service-now.com/esc",
"scopes": [
"personal"
],
"context": [
"personalTab"
]
},
{
"entityId": "about",
"scopes": [
"personal"
]
}
],
"validDomains": [
"teamsproxy.service-now.com",
"ourinstance.service-now.com"
],
"webApplicationInfo": {
"id": "598b466c-33f9-4290-80cb-99902b487cf9",
"resource": "api://teamsproxy.service-now.com/598b466c-33f9-4290-80cb-99902b487cf9"
}
}
Solved! Go to Solution.
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07-25-2025 01:56 AM
@Jaime Daniel Co you have to set default portal properties with a value of portal id you would like to show on teams.
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01-15-2025 09:52 PM
same here
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04-01-2025 03:12 PM
Have you found the solution?
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04-01-2025 03:12 PM
Have you found the solution?
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07-25-2025 01:56 AM
@Jaime Daniel Co you have to set default portal properties with a value of portal id you would like to show on teams.