When installing a mid SericeNow server we get 'Invalid service Account' error, but have verified we have a correct service accout/passord

[Bill Emmons]

When installing a mid SericeNow server we get 'Invalid service Account' error, but have verified we have a correct service accout/passord, but get an error during providing the service account. We get through the error that requires the account to be 'Run as a Service '.

[Anitha H V]

Hi Bill,

Please find the below knowledge articles it may be helpful to troubleshoot the issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597570

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597574

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/mid-server/reference/mid-server-connectivity-issues.html

Thanks,

Anitha H V

[lewismac]

Not helpful

[Anshu_Anand_]

Service account on mid server need to run as local system account. The local admin account is created in AD as a service account, and through group policy is given the following rights.

[ParkHyunSun]

Hi did you solve this problem? I encounter the same issue.