When using add/remove multiple buttons only can add option one by one

DannySun
Tera Contributor

When I use add/remove multiple buttons to add multiple attachments, in Edit Members popup, I can select multiple records (1.text, 2.txt, 3.txt. and 4.txt) and click to add to add on my list, please see the attached image below, it will only add one option (2.txt) to the list, not 1,2,3 and 4.txt. This use has ITIL role, I also try doing same step with another ITIL user (both using Chrome), but he works fine. Has anyone encountered a similar problem? I would be extremely grateful for any suggestions!

danqing1121_0-1743603497920.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DannySun 

 

I already answered this in your earlier thread. 

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Dr. Atul G. - Learn N Grow Together
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