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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Activity in Developer

Create attachment from HTML file input

I'm trying to build a UI macro in the global scope that creates a db_image record from an image file input, and adds the db_image reference to a list field on the record. I've not managed to get the image content written correctly. Extract of the cli...

  • Question

Now Assist Skill - HRSD - Email Recommendation not working - Urgent

Hi Everyone,I am facing an issue with the Now Assist Skill – HRSD Email Recommendation, which is currently not working for agents. When the agent tries to use the feature, they receive the following error message:“This action is not available for you...

  • Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

Your whole instance estate in one console: Multi-Instance View is live - Clone Admin Console in AP5

Be honest: how do you answer "when was this sub-prod last cloned?" today? If the answer involves logging into four instances, a spreadsheet, or pinging whoever cloned it last, this post is for you.   Multi-Instance View, in one line The Clone Admin C...

  • blog
  • Australia Patch 5
  • cleanup script
  • Clone Admin Console
  • Cloning
  • Instance Clone
  • instance management
  • Multi-Instance View
  • sub-production instances

Scripted List on Service Portal

Good afternoon, I have on my Service Portal two menu items that are a scripted list.One for My Open Tickets and one for My Ticket History.Here is a snippet from one of them (we also show REQs and a custom table)var z = new GlideRecord('incident');z.a...

  • Question

PDI Issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 7 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update o...

  • Question

Remove Export from Data Visualization

We would like to disable the export feature from the Data Visualization in Platform Analytics.In Core-UI, we created a role and based on this export role, we were able to control the export. this was working well. We do not want all the users to expo...

  • Question

Resolved! After Rejecting Manager Approval, SCTask is still created.

Hello, I created a flow for a catalog item and the second line is "Ask for Approval on RITM", I submitted the catalog item and "rejected" the manager approval, but a SCTask was still created and I do not understand why.  A screen shot of my flow is b...

  • Question

Filter on CWM Kanban show an error

Hi there, Currently, we are managing our agile team work with CWM tool and we have a problem with the filter on the kanban tab:"There are no fields available for filtering..."We've tried everything we can think of, but it still won't let us use the f...

  • Question

show assets based on assignment group of stockroom

Hi ServiceNow Community, There is one catalog item for asset allocation in which when the req is submitted and sc_task is created under RITM for specific group. If I change the assignment group on sc_task(manually) then i want to show assets belong t...

  • Question

Overview tab creation in risk workspace

I created one custom table named as ORE(x_ore_custom), when i am checking record of ORE table on risk workspace list, i am seeing details tab and other related list added on ORE form, I want to add overview tab at first(before details tab). On overvi...

  • Question
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