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Whenever we click Save button of sn_hr_core_case form, the sys_updated_on has additional 5 hours

Michael Galang
Tera Contributor

Hi Experts, 

Whenever we click Save button of sn_hr_core_case form, the sys_updated_on has additional 5 hours added
For example: if the current time 2026-08-31 7:09:50 PM, the sys_updated_on value in xml is showing 2026-08-31 12:09:50 PM. The instance current time zone is set to America/CST. 
May we know how to fix it? 

I would appreciate your feedback regarding this matter. 

Thank you very much! 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Michael Galang 

the instance always store time in GMT/UTC

So the value you see on list/form for sys_updated_on is in your local time zone

May be your timezone has 5 hours difference when compared to GMT

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
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